Privacy Policy

1. Overview

Orange County ERS LLC operates an internal management platform used for staff operations, financial tracking, business management, and related administrative functions. This Privacy Policy explains how we collect, use, protect, and retain information within our application.

2. Information We Collect

We may collect account profile information, Discord authentication information, role and permission data, staff records, support/ticket information, audit logs, financial transaction metadata, receipt records, and other information needed to operate the management platform.

3. Plaid and Financial Data

If financial account connections are enabled, Orange County ERS LLC may use Plaid to connect authorized business financial accounts. Plaid may provide account information, balances, transaction history, merchant details, and recurring transaction information. We use this data only for internal business financial management, expense tracking, budgeting, reporting, and reconciliation.

We do not sell Plaid-sourced data or use it for unrelated advertising purposes.

4. How We Use Information

Information is used to operate the platform, authenticate users, enforce role-based permissions, maintain audit logs, manage expenses, generate financial reports, investigate issues, and improve internal business operations.

5. Access Controls

Access to sensitive areas of the application is restricted to authorized personnel using authentication and role-based access controls. Financial pages and administrative tools are limited to approved leadership or administrative users.

6. Data Security

We use HTTPS/TLS for data transmitted between users and our servers. Administrative access is limited to authorized users, and we maintain operational security controls such as restricted permissions, audit logging, and secure credential handling.

7. Data Sharing

We do not sell personal or financial information. Information may be shared only with service providers necessary to operate the platform, comply with legal obligations, protect our rights, or maintain security and platform functionality.

8. Data Retention

We retain information for as long as needed to operate the platform, maintain business records, comply with legal obligations, resolve disputes, and support audit or security requirements. Certain logs and financial records may be retained for business accounting and compliance purposes.

9. User Requests

Authorized users may request review, correction, or deletion of eligible information by contacting Orange County ERS LLC. Some records may be retained where required for security, accounting, audit, or legal reasons.

10. Contact

Questions about this Privacy Policy may be sent to support@orangecountyers.net.